Privacy Notice

Who we are:

Mercury Building Products Limited of Unit 4, Traso Business Park, Callywhite Lane, Dronfield, S18 2XR. Registration Number: 03916199.

The personal data we collect and how we use it:

Mercury Building Products Ltd collects personal data from you as part of the process in providing roofing materials to the construction industry. We need to obtain the personal data so that we can deliver the correct product(s) to the right location.

Therefore, the personal data we will require to provide an efficient service will be:

• Company Name
• Contact Name
• Position held within the company
• Contact telephone number
• Company Address
• Delivery Address
• Contact Name of the person in the accounts department
• Email addresses of all parties included in the service process

Once we have the personal data, we can carry out the following:

• Company credit checks
• Provide payment terms and method
• Setup a trading account with Mercury Building Products Ltd

Processing your data using our Legitimate Interests:

We have several lawful reasons that we can use (or ‘process’) your personal data. One of these lawful reasons is called ‘legitimate interests’. Broadly speaking, legitimate interests means that we can use your personal data if we have a genuine and legitimate reason, and we are not harming any of your rights and interests. Our legitimate business interests do not automatically override your interests – we will not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted by law).

We use legitimate interests in the following circumstances:

• When we use information about you or comments you have made to improve and enhance our services
• To handle incoming queries and complaints

Sharing your personal data

To provide you with our services, we share your data with third parties in the following circumstances:

• To process your order
• To fulfil your order
• To recover any debt owed to us.
• We may also disclose information to third parties or individuals when obliged to by law, for purposes of national security, taxation, and criminal investigations
• We will never make your personal data available to anyone outside Mercury Building Products for them to use for their own marketing purposes without your prior consent

Your data outside Europe

All the personal data we process is processed by our staff in the UK and stored on servers located inside the European Economic Area (EEA). This is because some of our specific suppliers are based outside the UK and they provide certain roofing products. Therefore we have to share limited information with them:

• Location address
• Client Name and Number
• Quantity of items required
• Product description

All suppliers will collate the information required to fulfil the transaction that Mercury Building Products Ltd have agreed to within their agreement.

How long we keep your data.

We will keep your personal data for a number of purposes in order to allow us to carry out our business. Your information will be kept securely for up to 6 years following the date you cease to remain an active client, after which time it will be archived, deleted, or anonymised. If we must extend the length of time due to legal reasons we will inform you via email or letter (if requested).

Your rights

• Right to be informed: We will always be transparent in the way we use your personal data. You will be fully informed about the processing through relevant privacy notices
• Right to Access: You have a right to request access to the personal data that we hold about you and this should be provided to you. If you would like to request a copy of your personal data, please email us using the contact details below
• Right to rectification: We want to make sure that the personal data we hold about you is accurate and up to date. If any of your details are incorrect, please let us know and we will amend them
• Right to erasure: You have the right to have your data ‘erased’ in the following situations:
  • Where the personal data is no longer necessary in relation to the purpose for which it was originally collected or processed
  • When you withdraw consent
  • When you object to the processing and there is no overriding legitimate interest for continuing the processing
  • When the personal data was unlawfully processed
  • When the personal data must be erased in order to comply with a legal obligation
• Right to restrict processing: You have the right to restrict processing in certain situations.
• Right to data portability: In certain situations, you have the right to obtain and reuse your personal data for your own purposes via a machine-readable format, such as a .CSV file.
• Right to Object: You have the right to object to the processing of your personal data in the following circumstances:
  • You no longer want to receive direct marketing
  • Where processing is based on our legitimate interests

Not happy?

If you feel that we have not upheld your rights, we ask that you contact us by emailing/ post/ call so that we can try to help.

Mercury Building Products Limited, Unit 4, Traso Business Park, Callywhite Lane, Dronfield, S18 2XR
• Tel: 01246 268084 • Email: [email protected]

If you are not satisfied with our response, or believe we are not processing your data in accordance with the law, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO). Their details are supplied below:

Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
• Telephone: 0303 123 1113 • Website: www.ico.org.uk

Mercury Building Products Ltd may change this policy from time to time. This may be necessary, if the law changes, or if we change our business in a way that affects your personal information. This Privacy Notice was last updated on 27th November 2023.